Refund policy

Last updated: 2 October 2026

Sipwhite (www.sipwhite.com) is operated by Sawyglobe LLC. For refunds, cancellations and product problems, email support@sipwhite.com.

60-day money-back guarantee

Every order comes with a 60-day money-back guarantee. If you are not happy with Sipwhite for any reason, email support@sipwhite.com within 60 days of delivery with your order number. You do not need to give a reason.

No need to send the jar back

Sipwhite is a personal-care product, so we do not ask you to return opened jars. We may ask for a photo of the product to match the request to your order. This is never a condition of your statutory rights.

Refunds

We refund the amount you paid for the order to your original payment method, free of charge, within 14 days of approving your request. Your bank or card issuer may need a few extra days to show the refund.

Damaged, faulty or incorrect items

If your order arrives damaged, is not what you ordered, or is faulty, email support@sipwhite.com as soon as reasonably possible with your order number and a short description. We will replace or refund as required by applicable law.

Cancellations

To cancel an order, email support@sipwhite.com as soon as possible. Once an order has been dispatched it may not be stoppable, but you are still covered by the guarantee above.

Your rights

This guarantee comes in addition to any rights you have under the consumer law of the country you live in, and does not limit them.